Friday, May 22, 2020

The Intervention Strategies Of Self Talk - 3584 Words

Abstract This research project will look at how Intervention strategies, namely Self Talk have an impact on an athletes ability in game play. Thirty participants from an NBA Basketball squad had their first season scores recorded for field, Cognitive Anxiety (CA), Somatic Anxiety (SA), Self Confidence (SC), successful shots (SS) and Missed Shots (MS) the squad were then randomly assigned as either Intervention or Control Group, the Intervention Group were subjected to a season of the Self Talk intervention. The results for the Intervention Group were with CA -24, SA – 36, SC +36, SS +26 and MS -10. The Control Group gave, CA remaining the same, SA +4, SC -2, SS -1 and MS +3 . the results suggest that Self Talk as an intervention amongst elite level Baketball players proved to yield dramatic and positive results when compared with their counterparts in the Control Group. Introduction â€Å"I ve missed more than 9000 shots in my career. I ve lost almost 300 games. 26 times, I ve been trusted to take the game winning shot and missed. I ve failed over and over and over again in my life. And that is why I succeed†. (Michael Jordan 1992) The prospect of taking a game winning shot in front off tens of thousands of screaming spectators may be over powering for some people, whilst others appear to thrive in the pressure of the situation. But why do some athletes appear to succeed in these high pressure situations while others fail to meet the required standards expected ofShow MoreRelatedEvaluating The Effectiveness Of Psychological Interventions On Spinal Cord Injury ( Sci ) Rehabilitation Outcomes Essay1011 Words   |  5 PagesTo evaluate the effectiveness of psychological interventions on spinal cord injury (SCI) rehabilitation outcomes, Heinermann et al. (2012) recruited 1032 participants from six SCI rehab facilities across the U.S. Heinermann et al. (2012) provided, â€Å"usual rehabilitation care† (p.578) to treat the participants. This care focused primarily on teaching patients how to process emotions, navigate adjustment issues, manage family dynamics and develop new coping skills. The rehab psych ologists also providedRead MoreThe Concepts Of Behavior Therapy816 Words   |  4 Pagesreally looking to the past for answers. Out of all the theories I have learned so far behavior therapy is the only one that teaches the client how to cope as a strategy and talks little about interventions. Basically the strength here is having both the client and counselor to collaborative on goals, assessment taking, and treatment strategies. Weaknesses Behavior therapy has some weaknesses and one of them is not doing a thorough assessment of the client’s cultural background. The next weakness isRead MoreIntervention : Overview On The Classroom1439 Words   |  6 PagesIntervention - Overview (.5 points): The intervention that will take place in the prek classroom is to set up clear rules for the student to follow. With this the teacher and I will start to award treats for behaving in the class-room. Example of this is a piece of candy or a sticker. Other things that I will start trying tin the classroom is to focus more on good behavior and not on the negative behavior that we see in the classroom. Instead of continuously saying what they are doing is wrongRead MorePrevalence Of Chlamydia And Prevention Tips For Adolescents Within The Community1697 Words   |  7 Pageseducational materials and school presentations. These educational resources provide information regarding the prevalence of chlamydia among the adolescent community, possible symptoms and the detrimental effects of chlamydia. The Preparation stage focused on self-reevaluation through the Spring into Love Teen Fest which encourages youth to participate in educational discussions regarding Sexually Transmitted Infectio ns (STI). In the Maintenance stage, the construct of helping relationships was used throughRead MoreChildren With Autism Spectrum Disorders1468 Words   |  6 Pagesrequire the implementation of evidence-based interventions (Stichter et al., 2006). Of these challenges, attending to a given task is a behavior that is essential to positive educational outcomes. Regardless of a student’s cognitive potential, performance will be poor when a student neglects to attend to an assigned task. Demonstrating on-task behaviors is a critical skill for all students to master, especially those with ASD. A variety of interventions have been implemented as an effort to increaseRead MoreAdhd : A Pervasive Pattern Of Inattention, Impulsivity, And / Or Hyperactivity Impulsivity1641 Words   |  7 Pagesthe child is not organized, seems easy to forget things in a regular day, and also a daydreamer, and sometimes can’t follow up on assignments. †¢ ADHD-Predominantly Hyperactive-Impulsive type is very impulsive and active, can’t sit still and needs to talk a lot. Also, he may be a runner. †¢ ADHD-Combined type is present when both of the mention symptoms are mixed together inattentive and active; can’t stop making inappropriate comments, hitting other children, quick to answer before hearing the fullRead MoreThe Importance Of Being Socially Competent Member Within Our Society Essay1674 Words   |  7 Pagessolving strategies to help navigate the social society with which we all exist. Socially competent children tune in to their surroundings, relate well to other children, and have effective social skills (Marion 220). Most children’s social skills, increase rapidly during the preschool year’s professionals working with children can support the social emotional development of emotions and social behaviors of the children within their care. From a professional stand point learning strategies andRead MoreSelf-Care: Dealing with Stress1305 Words   |  5 PagesSelf-Care: Dealing with Stress Nursing school requires an immense amount of dedication and motivation. In order to function at an optimal level, it is necessary to identify problem areas then be able to intervene and change them in a positive manner. In seminar, I used the Lifestyle and Health Habits Self Assessment and determined that I suffer from a high level of stress. The purpose of this paper is to investigate the methods and interventions I used to improve this problem, as well as exploreRead MoreEducational Implications for Students with ADHD, Overt, and Covert1174 Words   |  5 Pagescan help improve the student’s educational experience through strategies and interventions. The following is a short list the teacher may try using: †¢ Work on the most difficult concepts in the morning †¢ Use task analysis †¢ Vary the pace and type of activity †¢ Seat student way from distractions †¢ Provide notebooks and folders for organization Interventions may include behavioral and cognitive strategies. â€Å"Behavioral interventions are means making certain that rewarding consequence follows desirableRead MoreThe Hypothetical Scenario Of A Young Female Student Name Brynne1383 Words   |  6 Pagesnegative feelings dependent on prior knowledge and family support inadvertently affecting Brynne’s adjustment at school (Berk, 2006, p.200). Furthermore, if Brynne’s has a negative attitude towards her developing physical appearance this may affect her self-esteem and psychological well- being (Berk, 2006; Usmiani et al. 1997). In addition, research has shown that high sex hormone levels are related to moodiness, however, Berk (2006) explains that negative mood swings are more associated with situational

Thursday, May 7, 2020

Customer Service Essay - 1495 Words

Customer Service When assessing the quality of customer service, there are many methods of gaining information, it is said by Mclean-conner (2006) that generally a combination of different methods will provide the best knowledge of your customers. Transactional Survey Mclean-conner(2006) states that a transactional survey is only a survey of the customers that have been in recent contact with the company. These are said to run for no longer than a week at a time and should last around 15mins. These surveys†¦show more content†¦In the past companies have used a series of focus groups to test new ideas out on the customers and listen to what they would like from the company. By the last focus group the feedback from customers is positive and the company feel like they have done a good job. Customer meetings Mclean-conner (2006) says companies meet customers in various different ways ranging from individual meetings to group meeting in communities. The knowledge gained from these meetings is valuable in understanding and appreciating the issues customers may have about the company. When having individual meetings it is usually either to respond to a customers issue or to provide the company with updates on their initiatives. A disadvantage of this is the feedback from the meeting is only communicated to the employee and not the rest of the company who might benefit from it. It is also not used as data to learn about customer trends. A way to deal with this problem would be to hold regular staff meetings or have quick feedback sessions to find out what there hearing from the customers. Broad based customer satisfaction tracking studies Mclean-conner (2006) says companies use broad based customer satisfaction tracking studies to monitor there customers perceptions and progress inShow MoreRelatedCustomer Service2488 Words   |  10 PagesCustomer Service Research Paper Before I get into further analysis of my own personal experience, I am going to explain about different characteristics that are involved in customer service. Most businesses will tell you that quality customer service is the keystone to success. An essential component of outstanding customer service is the possession of a great staff. Larger companies may be weighed down by employee handbooks that specify the customer service guidelines. Independent, smaller businessesRead MoreCustomer Service2541 Words   |  11 Pagesï » ¿Customer Service at Datatronics Datatronics is an organization that serves their customers with Enterprise Resource Planning integrated solutions. Their growth is mainly attributed to acquisitions of smaller competitors. E-Z RP was such a company that despite its inferior size compared to Datatronics was able to succeed and outperform Datatronics on grounds of customer service and customer satisfaction. Datatronics recognized the fact and acquired E-Z RP with the aim to improve in that respectiveRead MoreCustomer Service Services And The Service Sector2162 Words   |  9 PagesSince+ the global economy embraced customer service, issues regarding levels of customer service have become more prominent in service organisations. Even now there are organisational managers with no training or knowledge of how organisations in the service sector require a high level of customer service. This is ignorance of the fact good customer service can create a competitive advantage; increase profit; efficiency; and increase staff a nd customer retention and satisfaction. Based on comprehensiveRead MoreCustomer Service And An Organization1445 Words   |  6 Pagescontinuously fail in customer service satisfaction for many reasons. As service failures are inevitable, it is important for companies, especially small businesses, to capitalize on learning the importance of reducing service failure. Just as the seed is the core of the fruit, customer service is the core of an organization; its meaning is the primary function for organizations to retain business and discover new ventures. Customer service is the primary source of business-to-customer communication andRead MoreCustomer Service Essay641 Words   |  3 Pagesto communicate with customers to identify and agree on product/ service specifications. It is crucial to be aware that customer expectations and needs will change from time to time and will be affected by market trends, fashions and changes in external environments. 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This is followed by a hierarchal ranking of the four major presenting problems for the company, which are: maintaining the â€Å"wow† image without overspending, inventory management/distribution problems, transportation efficiency problems and customer behavior problems. Each of these problems is addressed in more detail in the discussion section and the recommendations section at the end of the analysis. Prior to the conclusion and recommendations section, a list of possible strategic alternativesRead MoreCustomer Service At The Restaurant2103 Words   |  9 Pages†¢ Execute exceptional outstanding customer service by recruiting, leading and developing people and planning, organising, directing, controlling and evaluating all the operations of the restaurant to build sales and control costs to deliver optimum business results for the restaurant †¢ Understand, enforce and train Crew and Managers on all appropriate policies, award minimums, security and safety procedures. †¢ Modifying the operational procedures as per the requirement of the profitability of theRead MoreCustomer Service1186 Words   |  5 Pagessome companies aim to look after their customers well, ensuring that the customer is at the heart of their business and everything they do. In marketing terms this is called being customer focused. It is important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore, it is very important to understand who our customers are, their expectations of the service they experience and how that effects futureRead MoreEssay on Customer Service1144 Words   |  5 PagesSection 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations, public organisations and third sector organisations. Please ensure you provide a description for each organisation, rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Commercial organisation

Wednesday, May 6, 2020

Cost Accounting †Acct 3334 Chapter 9 Solutions Free Essays

Chapter 9 solutions (P9-28, -29, -40)   9-28 (10 min. ) CDenominator-level problem 1. Budgeted fixed manufacturing overhead costs rates: Budgeted Fixed Budgeted Fixed Denominator Manufacturing Budgeted Manufacturing Level Capacity Overhead per Capacity Overhead CostConceptPeriodLevelRate Theoretical$4, 560, 0003, 600 $ 1, 266. We will write a custom essay sample on Cost Accounting – Acct 3334 Chapter 9 Solutions or any similar topic only for you Order Now 67 Practical4,560,0002,4001,900. 00 Normal4,560,0001,2003,800. 00 Master-budget4,560,0001,4403,166. 67 The rates are different because of varying denominator-level concepts. Theoretical and practical capacity levels are driven by supply-side concepts, i. e. , â€Å"how much can produce? † Normal and master-budget capacity levels are driven by demand-side concepts, i. e. , â€Å"how much can we sell? † (or â€Å"how much should we produce? †) 2. In order to incorporate fixed manufacturing costs into unit product costs, fixed manufacturing costs have to be unitized for inventory costing. Absorption costing is the method used for tax reporting and for financial reporting using generally accepted accounting principles. The choice of a denominator level becomes relevant under absorption costing because fixed costs are accounted for along with variable costs at the individual product level. Variable and throughput costing account for fixed costs as a lump sum, expensed in the period incurred. 3. The variances that arise from use of the theoretical or practical level concepts will signal that there is a divergence between the supply of capacity and the demand for capacity. This is useful input to managers. As a general rule, however, it is important not to place undue reliance on the production volume variance as a measure of the economic costs of unused capacity. 4. Under a cost-based pricing system, the choice of a master-budget level denominator will lead to high prices when demand is low (more fixed costs allocated to the individual product level), further eroding demand; conversely it will lead to low prices when demand is high, forgoing profits. This has been referred to as the downward demand spiral—the continuing reduction in demand that occurs when the prices of competitors are not met and demand drops, resulting in even higher unit costs and even more reluctance to meet the prices of competitors. The positive aspect of the master-budget denominator level is that it indicates the price at which all costs per unit would be recovered to enable the company to make a profit. Master-budget denominator level is also a good benchmark against which to evaluate performance. -40(20 min. )Cost allocation, downward demand spiral. 1. = = Budgeted denominator level=2,920,000 meals WHM is using budgeted usage as its denominator level for calculating the budgeted fixed costs per meal in 2007. 2. Alternative denominator levels include: a. Capacity available. The data in the problem note that the facility can serve 3,650,000 meals a year. With this denominator level, there will be budgeted unused capacity, which could be recorded as a separate line in the cost report for the Santa Monica facility. . Budgeted usage of capacity. With the 2007 budgeted usage of 2,920,000 meals, the fixed costs charge is $1. 80 per meal. The marketplace is signalling that WHM’s own central food-catering facility is not providing value for the costs charged. If Cheung decides to raise prices to recover fixed costs from a declining demand base, he will likely encounter the downward demand spiral: Budgeted Denominator(1)| Variable Cost per Meal(2)| Fixed Cost per Meal$5,256,000 ? 1)(3)| Total Cost per Meal(4)| 3,650,000| $4. 56| $1. 44| $6. 00| 2,920,000| 4. 56| 1. 80| 6. 36| 2,550,000| 4. 56| 2. 06| 6. 62| 2,000,000| 4. 56| 2. 63| 7. 19| Cheung might adopt a contribution margin approach, which means viewing the $4. 56 variable cost as the only per-unit cost and the $5,256,000 as a fixed cost. Alternatively, Cheung could use practical capacity to cost the meals and work to reduce costs of unused capacity. 3. Three factors mana gers should consider in pricing decisions: a. Customers. Cheung is facing customers who are dissatisfied with both the cost and the quality of the meal service. Three of the 10 hospitals have already elected to use an outside canteen service. b. Competitors. For the three hospitals terminating use of the Santa Monica facility, at least one competitor is more cost-effective. The seven remaining hospitals likely will be very interested in how this competitor performs at the three hospitals. c. Costs. Jenkins should consider ways to reduce both the variable costs per meal and the fixed costs. How to cite Cost Accounting – Acct 3334 Chapter 9 Solutions, Essay examples